Disclaimer
- Content on our website is provided for general informational purposes and should not be considered medical advice. Product information is not intended to diagnose, treat, cure or prevent any disease.
- Comments and feedback about product effectiveness are based on customer, staff and family opinions and should not be substituted for medical care.
- BlancNeige Limited is not liable for any individual reaction, allergy or sensitivity to any particular ingredients used in our products.
Trademarks & Copyright
All title and risk of loss and damage of products will be passed to customer when order is dispatched by BlancNeige Ltd. BlancNeige will deliver the products according to customer’s instructions. For the delivery to countries or cities outside Hong Kong, you may be required to pay customs and duties, or to obtain certain licence or apply for registration of your purchased products according to the regulations or requirements of the delivery destination or stopover or transfer point. Such fee/charge and the licence or registration requirement are determined according to the regulations or requirements of the delivery destination or stopover or transfer point and the same is beyond the control of BlancNeige Ltd and cannot be foreseen by BlancNeige Ltd. As such, BlancNeige Ltd will not pay, nor be held responsible, for any such fee/charge, or the licence or registration. If the product is seized by the authority of the destination or stopover or transfer point during the delivery, the customer shall be responsible for any loss incurred. BlancNeige Ltd will not be responsible to the same under any circumstance. By continuing to complete your order, you agree to the terms and conditions herein and agree to be responsible for any customs or duties or any registration or licence requirements. If the product package is under any circumstances rejected and returned to BlancNeige Ltd, the title of the products will be transferred to BlancNeige Ltd, and the customer will be responsible for the return shipping charges and a re-stocking fee of 25% of the total product purchase price.
This website and its contents are provided on an "as is" basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). To the fullest extent permitted by applicable laws, BlancNeige Ltd expressly disclaims all warranties of any kind, whether express or implied (except only as may be implied by applicable law), including but not limited to, warranties of title, implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of any intellectual property rights of third party. BlancNeige Ltd makes no warranty that the content, materials, goods and/or service will meet your requirements, or that your access to the website will be uninterrupted, timely, secure or error free; nor does BlancNeige Ltd make any warranty as to the results that may be obtained from the use of goods or services or as to the accuracy, reliability, completeness or timeliness of any information, content or materials obtained through this website or that defects in software or hardware problems will be corrected. BlancNeige Ltd makes no warranty regarding any goods or service purchased or obtained through this website. BlancNeige Ltd is only providing a venue for the sale of products on its website and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss) related to your use of the website, or the content, materials, goods and/or service contained or provided under the website, or use of any of the products purchased at its website. Please read all information, warranties or warnings provided by the manufacturer, owner or seller of the products on or in the product packaging and labels before using any product purchased through BlancNeige Ltd. You should in all events consult with a licensed medical professional in your jurisdiction as to the use of any products on your skin. BlancNeige Ltd shall not be liable for the accuracy, completeness, reliability, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.
Unless otherwise specified, the materials in this website are presented solely for the purpose of promoting products available in Hong Kong. BlancNeige Ltd. controls and operates this website from its offices located in Hong Kong. BlancNeige Ltd. makes no representation that materials contained in this website are appropriate or available for use in other locations. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. By purchasing products from this website, you agree that you are making a purchase in the Hong Kong Special Administrative Region and (1) the contract and tort law of the Hong Kong Special Administrative Region shall apply to any and all matters arising therefrom or relating thereto, (2) the courts of the Hong Kong Special Administrative Region shall be the sole and exclusive venue in which you may bring any action at law or in equity in any matter arising from or relating to your purchase of products from this website and (3) the laws or regulations of any jurisdiction other than the Hong Kong Special Administrative Region relating to product licensing or advertising are inapplicable. This means that you agree that your purchase of products from our website will be treated as if you had purchased products by physically visiting our shop in Hong Kong and then taken them home with you. We provide this website as a convenience to you in consideration of your agreement to these Terms of Use.
Limitation of Liability
You agree to indemnify, defend and hold harmless BlancNeige Ltd from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the website. You further agree that BlancNeige Ltd shall not be held liable whatsoever for your use of the website and you agree to waive all claims that you may have against BlancNeige Ltd for any loss or damages you may sustain in connection with your use of the website. In the event that this disclaimer is unenforceable, the total liability of BlancNeige Ltd, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.
BlancNeige Ltd doe not assume any responsibility, nor will it be liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website, or your downloading of any information or materials from this website.
We use the information this website gathers strictly for marketing purposes such as determining travel patterns, tailoring promotions and working with affiliated partners. Unless you have expressly opted not to participate when providing us with your personal information, we may share certain information with our carefully selected partners or merchants for marketing purposes.
- As the information we gather is not financially sensitive i.e., we do not gather credit card or bank numbers, we do not use any encryption in transmission. All information gathered is stored in our secure server and all practicable steps have been taken to ensure that the information you have provided is protected against unauthorised or accidental access. However, we cannot be held responsible for unauthorised or accidental access which is beyond our control. You may wish to have access to or request correction of your personal information at info@blancneigeltd.com When communicating your request, please indicate clearly the original source of data collection.
Cookies
To enhance your experience on our website, some of our web pages may use "cookies." Cookies are text files that we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally-identifiable information unless you choose to provide this information to us by, for example, registering for one of our services. However, once you choose to furnish the website with your personally-identifiable information, this information may be linked to the data stored in the cookie.
We use cookies to understand website usage and to improve the content and offerings on our websites. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our website), save your username and/or password in password-protected areas, and to offer you products, programs, or services.

about Us
Years ago , Akiyama San faced a heart-wrenching challenge when his three daughters suffered from persistent skin sensitivity and eczema. Determined to find a solution, he founded BlancNeige in 1991. Through unremitting efforts and persistence, he successfully treated his daughters' long-standing skin problems and inspired a passion for allowing more people to benefit from skin care.

Our expertise
With more than 30 years of experience , BlancNeige is a Japanese high-end skin care brand that focuses on caring for the skin from the bottom up. Our products use the same water source as NASA to ensure the best skin care results. The flagship product combines rare seaweed from Aso Volcano , patented three-chamber electrolyzed water and Nobel Prize-winning ingredients , and is blended with 18 kinds of natural Kampo essences to provide long-lasting repair and nourishment to the skin.

Quality Commitment
Over the years, we have invested resources in product development rather than advertising, ensuring our customers receive the highest quality skin care products. Our ingredients are carefully selected to meet the standards of the Japanese royal family, and each product undergoes strict quality control. From raw materials to packaging, they are 100% made in Japan , and have obtained ISO9001 and Ministry of Health and Welfare professional certifications .

social responsibility
We are committed to corporate social responsibility (ESG) and donate a portion of our proceeds to scholarship programs that support Japanese children. Education is the key to changing lives, and through these efforts we can help more children realize their dreams.

Environmental protection concept
Our company philosophy has always been to protect the earth and implement solar power generation systems to leave a bright future for the next generation. We hope that everyone can have healthy, happy, soft skin and enjoy the best skin care products at reasonable prices. With these missions, we will join hands with customers and promote them to the world.
Featured product

AT Hydra Series - Ultimate Healing Hydration Collection for Sensitive Skin
Discover the power of the AT Hydra Series, expertly formulated to cater to sensitive skin, alleviate eczema, combat acne, and achieve a brighter complexion. This hydrating skincare collection provides essential nourishment, leaving your skin perfectly hydrated and radiant—ideal whether or not you struggle with eczema.
Included Products:
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AT Hydra Soap (320ml) - HKD 399
Description: This gentle cleanser effectively removes impurities while calming sensitive skin and retaining moisture. Perfect for everyday use.
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AT Hydra Lotion (100ml) - HKD 569
Description: A lightweight and hydrating lotion that not only reduces acne but also brightens the skin. Ideal for achieving an even skin tone.
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AT Hydra Gel (110g) - HKD 549
Description: Our soothing gel is perfect for calming dryness and inflammation associated with eczema. Provides a refreshing and cooling feel.
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AT Hydra Oil (20ml) - HKD 319
Description: A luxurious oil that deeply hydrates, fights acne, and enhances skin luminosity. A must-have for your skincare routine.
Key Benefits:
- Deep hydration for sensitive skin and eczema relief
- Effective treatment for acne and skin whitening
- Enhances overall skin radiance, suitable for all skin types
- Natural and gentle ingredients for optimal skin health
How to Use:
- Cleanse with AT Hydra Soap for a fresh base.
- Moisturize with AT Hydra Lotion for all-day hydration.
- Soothe irritated skin with AT Hydra Gel.
- Lock in moisture using AT Hydra Oil for additional hydration and nourishment.
Why Choose the AT Hydra Series?
Pamper your skin with our AT Hydra Series—a perfect blend of nature and science designed for sensitive skin care. Enjoy healthier, brighter skin with each use.